Diego Dora is the CEO, Founder and Chief GenAI Officer of DIFF Consulting, where he leads the design and deployment of enterprise GenAI solutions, from intelligent assistants to agentic workflows, for organizations running on SAP. He has more than 22 years in enterprise software, including leadership at American and German multinational companies, and deep expertise across SAP S/4HANA, SAP BTP and SAP IS-U, the backbone of utility operations. His work with electric utilities applies to GenAI where the industry needs it most: regulatory compliance, IT service management, and modernizing core SAP landscapes without compromising reliability or security. Diego has been an SAP Mentor since 2016, was named an SAP Developer Hero, and hosts the Cloudicorns podcast. He is known for turning cutting-edge AI into practical, governed solutions that utilities can trust in production.