Lauren Goodin is the Supervisor of Business Intelligence & Analysis at City Utilities of Springfield, Missouri, where she leads a team responsible for delivering enterprise reporting, analytics, and data science solutions. She partners with departments across the utility to identify business challenges and develop data-driven solutions that improve decision-making, increase efficiency, and support strategic initiatives.

With a background in business intelligence and business analysis, Lauren specializes in connecting business needs with technical solutions. She works closely with operational leaders to define analytics strategies, prioritize initiatives, and guide projects from concept to implementation. Under her leadership, the Business Intelligence & Analysis team develops enterprise reporting, advanced analytics, predictive models, and data science solutions that help City Utilities make more informed, data-driven decisions.