Utility analytics is moving beyond reporting as the primary destination for data. This session will explore how utilities can build a modern data foundation that connects customer, grid, asset, and operational information and makes it usable across cross-product analytics, embedded intelligence in business workflows, generative AI in modern applications, and custom data science. The discussion will focus on practical choices: where packaged analytics accelerate value, where extensibility matters, how governance and security shape adoption, and how to tie each step to measurable business outcomes.

Session Takeaways:

• Identify how utility analytics is expanding beyond reporting into connected decision support.
• Describe how modern data foundations can support analytics, embedded intelligence, generative AI, and custom data science.
• Assess practical requirements for scaling analytics and AI, including governance, integration, security, and data readiness.
• Explain where packaged analytics and extensible platforms can complement each other.
• Apply a business-outcome lens to analytics modernization across utility domains.