Oncor is developing a comprehensive artificial intelligence (AI) strategy, prioritizing on-premises implementation of Generative AI, and updating governance policies to ensure safety and security.

While the launch of ChatGPT has sent shockwaves through the utility industry, sparking both excitement and concern, the industry's risk-averse nature makes it difficult to be innovative while facing challenges such as addressing data sensitivity and risk concerns and educating leadership and other stakeholders about the potential benefits of Generative AI.

Oncor will share their journey to balance innovation with risk management and develop a crawl-walk-run approach to Generative AI implementation starting with a low-risk use case that analyzed billed vendor expenses using AI.

Utility industry professionals will leave this Oncor session with a roadmap to harness the power of Generative AI by:

• Developing a comprehensive AI strategy.
• Balancing innovation with risk management.
• Taking a crawl-walk-run approach to an on-premises implementation.
• Gaining effective education and stakeholder engagement.
• Realizing responsible AI adoption.