Full Name
Poonam Yadav
Job Title
Sr. Manager, Insights and Research
Company
Consumers Energy
Speaker Bio
Poonam Yadav, Sr. Manager, Insights and Research at Consumers Energy is a subject matter expert with over a decade of experience in customer research, analytics, experience design, problem solving and voice of the customer. She is a strong customer advocate with a passion to build best in class customer and product experiences.
Poonam Yadav