CC8: Data Science Community - Using Machine Learning to Predict NAICS Code for Customer Analytics
Date & Time
Tuesday, December 7, 2021, 1:30 PM - 2:30 PM
Avi Dutt-Mazumder Huseyin Salis

Join the Data Science Community on Tuesday, December 7, 2021, at 1:30 PM CT for a presentation with Q&A and open discussion on "Using Machine Learning to Predict NAICS Code for Customer Analytics" by Avi Dutt-Mazumder, Data Science Supervisor, Cx&T - Marketing Intel and Huseyin Salis, Data Scientist, Marketing at Consumers Energy.

The North American Industry Classification System (NAICS) is the adopted standard by the Federal statistical agencies to classify business establishments. NAICS code-based market Segmentation can be instrumental to serve Commercial and Industrial (C&I) customers with personalized marketing strategies, based on their common interests, customer behavior, etc. However, there are instances where small businesses may not have assigned NAICS code provided by 3rd party vendors. This data science project predicted 2-digit NAICS codes for C&I customers, which had missing NAICS code. Consumers Energy demonstrates that 2-digit NAICS codes having 20 different classes could be tailored for targeted marketing campaigns.