9:30  -  10:30

October 25, 2018

Grand Cypress C

103: Analytics as Strategy – Integrating Analytics to Drive Customer Value and Operational Excellence

Session Category :  Analytics Strategy 

While many utilities understand that the analytics discipline offers heaps of benefits, crafting an actionable analytics strategy has proven much more difficult. In this session, Joe Tellez and Andrew Braeger of Tacoma Public Utilities, will share how they’ve effectively developed an enterprise approach to utility analytics that is integrated with the utility business strategy.

Attendees will walk away with the following key takeaways:

  • How Tacoma Public Utilities leveraged a systematic process to develop a clear vision for utility analytics
  • How attendees can apply Tacoma’s learnings to craft their own actionable analytics strategy
  • Lessons learned around socializing the value of utility analytics to skeptics
  • How to develop a blueprint for the future of the utility analytics technology and tools ecosystem