Full Name
Jake Brown
Job Title
Director, Customer Data and Gen AI
Company
Duke Energy
Speaker Bio
Jake Brown has over 13 years of utility experience, all at Duke Energy. At Duke, Jake has worked in Transmission Engineering Standards, Customer Experience Digital Delivery, and Load Research. He currently leads the Customer Data and AI Products team and emphasizes levering modern tools and technology to reexamine our industry and its relationship with its customer base.
Speaking At
