Joyce is a highly accomplished leader with extensive experience in advanced analytics, data science, and project management. She has a proven track record of implementing successful projects using both waterfall and agile methodologies, showcasing her expertise in business intelligence, data analytics, and opinion mining. Her data-driven solutions have driven tangible results across sales, marketing, and business operations.
As a Data Analytics Manager at Alabama Power Company, Joyce leads a team of data scientists, architects, and analysts, creating and deploying statistical models that provide valuable insights to internal stakeholders. She excels at articulating complex analytics in a clear and actionable manner, managing cross-functional teams to deliver effective solutions.
In her previous roles at Southern Company, Joyce led innovation teams and spearheaded many boulder initiatives around advanced analytics and data science, resulting in substantial cost savings and enhanced operational efficiency.
Joyce is committed to continuous learning and leadership development, having completed programs like the McKinsey Management Accelerator Program, Aubrey Daniels Leadership Training, Emerging Leadership Development Program (ELDP), and Leadership Education for Asian Pacifics (LEAP). She has shared her expertise as a speaker at prominent conferences and will be speaking at UAI this year.

Beyond her professional achievements, Joyce is dedicated to community engagement and volunteer work. She has served in many different associations and employee resource groups, leading outreach programs and organizing community events. Her commitment to diversity and inclusion is evident in her role as a mentor and volunteer in programs like the Girls in Engineering, Math, and Science (GEMS) program, and her participation in the HEART Walk to raise awareness for heart health.

With a Master’s in Business Administration focused on Data Analytics and a Bachelor in Computer Science, Joyce combines strong education with practical experience. Fluent in four languages, she is versatile and adaptable in cross-cultural settings. Joyce’s passion for innovation and community service makes her a valuable mentor and leader.