Utilities are under growing pressure to improve operational efficiency, grid visibility, and customer service in real time. However, siloed meter data systems often hinder progress. This session introduces the Meter Management Intelligence Hub—a cloud-native solution built on Microsoft Azure and Databricks—that unifies AMI and related data to deliver scalable, AI-powered insights.

Attendees will explore how descriptive, diagnostic, predictive, and prescriptive analytics, coupled with generative AI, are being used to:

Forecast energy load and detect outages
 

Takeaways:

• Understand how to consolidate meter and AMI data into a scalable, cloud-based platform.
• Apply predictive and prescriptive analytics to enhance grid planning and outage detection.
• Leverage generative AI to automate reporting and extract actionable insights via natural language tools.
• Identify key implementation strategies and change management tactics to ensure stakeholder adoption.
• Design targeted customer programs using data-driven intelligence that improves satisfaction and efficiency.