Creating a proactive safety culture is essential for reducing workplace incidents and ensuring operational excellence. National Grid has adopted a data-driven approach by conducting biennial safety culture surveys in partnership with a third-party vendor. These surveys measure perceptions around leadership, reporting, and engagement to benchmark against a maturity model and identify opportunities for improvement.

This session explores how National Grid translates survey results into actionable insights using a custom-built Power BI dashboard. Learn how the utility enables leadership to visualize performance, benchmark against prior results, and drill into specific areas of concern. The discussion will cover the analytical techniques used to uncover trends and drive targeted safety initiatives—ultimately strengthening leadership accountability and fostering a culture of continuous improvement.

Takeaways:

• Leverage safety culture survey data to assess safety maturity and uncover areas for improvement.
• Utilize dynamic dashboards to visualize trends, benchmark performance, and support leadership decision-making.
• Drive proactive safety strategies through data-informed insights and targeted initiatives.
• Strengthen leadership accountability using real-time data access and actionable KPIs.