Despite the well-known benefits of strong cross-team collaboration to eliminate duplicate work, improve project development, and achieve company goals as a cohesive group, workstream silos still exist in organizations of all sizes.

CenterPoint Energy reflects on an end-to-end analytics project, their Risk Score Model, beginning with problem definition then moving to deployment and all the way to effectively using the user adoption testing period. Their interactive discussion includes techniques to define the business problem, stakeholder engagement throughout the code development process, communication for various stakeholder audiences, utilizing a user adoption testing phase, and sharing successes and challenges.

Session Takeaways:

• What techniques does your team use to define the problem with the business end users?
• How do you keep business end users and stakeholders engaged throughout the code development process?
• What level of material do you communicate about the analytics model to business end users, to stakeholders, or to leadership?
• What is your group’s standard process for the User Adoption Testing phase? What are some successes and some challenges that you faced?